Corporate Compliance

At Challenge, we are committed to providing high-quality supports in a way that is ethical, transparent, and respectful of the people we serve. Our Corporate Compliance Program helps ensure we follow applicable laws and use resources responsibly while supporting high-quality outcomes.

            How It Works:

o   Clear Expectations

Policies and procedures guide how supports are provided and how work is completed.

o   Training and Support

Staff receive ongoing education to understand their responsibilities and provide services appropriately.

o   Speak Up Culture

Staff are encouraged to ask questions and report concerns without fear of retaliation.

o   Monitoring and Review

Regular audits and review help ensure compliance and identify opportunities for improvement.

o   Timely Response

Concerns are addressed promptly to support continuous improvement and protect people receiving supports.

Compliance Documents

Challenge maintains key documents that outline our compliance program, expectations, and oversight structure.

Compliance Plan

Download and review Challenges’s full Corporate Compliance Plan, which outlines our program structure, responsibilities, and monitoring activities.

Standards of Conduct

Review expectations for ethical and lawful behavior for all employees, leadership, contractors, and board members.

Report a Compliance Concern

Challenge encourages anyone to report suspected compliance concerns, including fraud, waste, abuse,
or unethical conduct.

Reports may be made:

Compliance Department: 607-272-8990 ext: 51176
Corporate Compliance Officer: 315-856-8155
Email: Compliance@mozaic.org
Mail: 950 Danby Rd., Suite 98, Ithaca, NY 14850

Non-Retaliation

Challenge strictly prohibits intimidation or retaliation against anyone who reports a concern in good faith or participates in an investigation.